Keltis respects your privacy. This Privacy Policy describes the information we collect through keltissale.us, how we use it, and the choices available to you.
Information We Collect
- Order information: name, email address, shipping and billing address, phone number, and order details.
- Account information: email address and password when you create an account.
- Payment information: payments are processed by our payment provider. We do not store full card numbers on our servers.
- Technical information: IP address, browser type, device information, pages viewed, and referring URLs collected through cookies and similar technologies.
- Communications: messages you send to customer support.
How We Use Information
- Process and fulfill orders, including shipping and returns
- Send order confirmations, tracking updates, and service messages
- Respond to questions and provide customer support
- Prevent fraud and protect the security of our site
- Improve our products, site experience, and marketing
- Comply with legal obligations
Cookies
We use essential cookies to keep your cart and session working, and optional analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings. Blocking essential cookies may prevent checkout from working.
Sharing Information
We share information only as needed to run our store: payment processors, shipping carriers, email and hosting providers, analytics providers, and professional advisers. We do not sell personal information. We may disclose information when required by law or to protect our rights.
Data Retention
Order records are retained as required for tax, accounting, and legal purposes. Other information is kept only as long as needed for the purposes described above.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete personal information, or to opt out of marketing emails. To make a request, email [email protected]. We may need to verify your identity before acting on a request.
California Residents
California residents may request disclosure of the categories of personal information collected, the sources, and the business purposes, and may request deletion. We do not sell personal information as defined by the CCPA. To exercise these rights, contact us at [email protected].
Children
Our site is not intended for children under 13, and we do not knowingly collect personal information from children.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes
We may update this policy from time to time. The revised version will be posted on this page with a new effective date.
Contact
Keltis
312 N May Street, Suite 4B
Chicago, IL 60607
United States
Email: [email protected]
Phone: +1 (312) 555-0148